FAQ

Check out our most frequently asked questions below. If you still need help, please contact us here.

Bespoke STEERING WHEELS

HOW DO I PLACE AN ORDER?

If the specification you would like is not listed or you would like to explore our spec options please submit a bespoke enquiry via the form at the bottom of the item listing page.

Alternatively, please mail our sales team at sales@premiumbepsokeautoworks.com to start your order.

Do you offer installation?

Yes. If required installation will be at either our dedicated facility in Birmingham, West Midlands, or via mobile fitting in the UK for an additional fee.

Please contact us for further details.

Where are you based? Is collection available?

We are an online based retailer with in installation facility in Birmingham, United kingdom. Collection is only available by appointment for customers who have purchased a stock or bespoke steering wheel.

How long will it take for my steering wheel to be completed?

Our lead times range from 15-30 working days subject to stock availability and order specification.

If we anticipate any delays with your order we will contact you immediately. We can not be held accountable for any shipping delays once the item has left our possession and is with the courier.

I would like to customise a steering wheel but my make/ model (or custom options) are not listed as an option, what do I do?"

If you have something special in mind or your vehicle make and model is not listed on our website, please email us at sale@premiumbespokeautoworks.com and we will do our best to accommodate your request.

How can I pay for a bespoke steering wheel?

We accept all major credit and debit cards for items in stock. If you decide to purchase a steering wheel we hold in stock cash payments are accepted on collection/ installation. However, a 20% deposit must be paid to confirm your booking.

Finance is also available via our partner service provided by Payl8r and carry a £50 admin fee.

Due to the nature of our products, bespoke steering wheels require payment via invoice.

Are your products new and genuine?

All of our products are new with the exception of bespoke steering wheels. Our bespoke steering wheels are modified from OEM (original equipment manufacturer) steering wheel cores.

All parts & materials used to build your steering wheel are new (subject to modification) apart from: the airbag mounting plate, steering wheel core and replacement airbags in the event your steering wheel is being upgraded to a newer model.

We use a selection of OEM and aftermarket parts when building our bespoke steering wheels. The steering wheel core, airbag (if applicable) and airbag mounting plate will be OEM. Any associated, or necessary additional parts used can be aftermarket or OEM depending on the final specification of the steering wheel and the make, model, year and functions of the vehicle that it will be installed on.

Do you provide a warranty?

All steering wheels come with a 12 month parts and labour warranty when fitted by in house or by our approved partner (subject to terms and conditions).

Can you customise my existing/spare steering wheel?

Yes, we can provide customisation services for customers who would prefer to send a spare steering wheel in to us depending on the specification the customer requires.

please contact us for details.

What happens if I have a problem with my purchase?

In the unlikely event that you experience a problem with your purchase, please contact slaes@premiumbespokeautoworks.com with your order number & name and a memeber of the team will assist you.

PB FORGED WHEELS

How do I place an order?

If the specification you would like is not listed or you would like to explore our spec options please submit a bespoke enquiry via the form at the bottom of the item listing page.

Alternatively, please mail our sales team at sales@premiumbepsokeautoworks.com to start your order.

How are PB Forged Wheels made?

PB Forged Wheels are made from the finest industry grade 6061 Aluminium billets forged via our 10,000 tonne press machines.

At PB Forged Wheels our products are also benefit from TUV, VIA & JWL certification giving our customers complete peace of mind and a product fit for its intended purpose. Our manufacturing process results in a stronger wheel by eliminating cavities, porosity, and shrinkage.

Our wheels are manufactured in the following territories: United Kingdom, United States of America, East Asia. If you would like to know where your wheel set is manufactured please contact us at the point of purchase.

What is the warranty period on PB Forged wheels?

PB Forged wheels come with a lifetime structural and 2 year finishing warranty if the conditions of our warranty have been met.

PB Forged Wheels full warranty terms can be found on our Terms and Conditions page.

What options can I choose from when specifying my PB Forged Wheels?

PB Forged wheels are custom made per order. This means our customers can choose from multiple machining and finishing options such as, matte, gloss, carbon fibre and brushed finishes.

What is the difference between the PB Forged collections?

PB Forged wheels are available in three collections.​

The forged collection is our entry level collection of wheels sports & luxury collection. The design philosophy behind the Forged collection is to create stylish but functional wheels in monoblock configurations. The Forged collection is available from 18" - 26".

The Precision Forged collection is our Mid-range collection of forged wheels. Designed and manufacturer with more intricacy, the Precision Collection consists of wheels that have a low rotational, mass, inertia and unsprung rating to maximise efficiency for fast road and track application. The Precision Forged collection is available from 19" - 26.​

The DYMAG collection is our most performance and luxury focused collection. In partnership with DYMAG, the design philosophy is to create the lightest possible 2 piece wheels whilst, enhancing vehicle aesthetics. The DYMAG collection is available in 19 - 23".

How do I purchase a set of PB Forged wheels and what is the ordering process?

To place an order please contact us via email or phone where one of our friendly team members will take your vehicle details and your requirements in order to generate your quotation.

If you would like to proceed with your order all details must be confirmed and a 60% deposit is payable. Our manufacturing lead times are 4-6 weeks depending on the style and finishes chosen (not including weekends or public holidays).

Once your wheels are complete we will send you completion confirmation. Upon receipt of confirmation, the remaining 50% balance is due before we dispatch your PB Forged wheels or book you in for fitting.

How do I take care of my PB Forged Wheels?

Treat your PB Forged Wheels right and they will reward you with years of pleasure and service. The appearance of your PB Forged Wheels may deteriorate if neglected. The following steps will help you keep you PB Forged Wheels in great condition.

1) 2 & 3-Piece Wheels – Under no circumstances should you or anyone else loosen or remove any of the wheel assembly bolts. Doing so will automatically void the warranty on the product.

2) To keep your wheels looking like new, regular cleaning is highly recommended, and in adverse weather climates where salt or chemicals are used on the roads, it is mandatory in order to maintain the finish warranty on your wheels.

What are the payment options?

Due to the bespoke nature of our products, PB Forged Wheels must deposits and full order balances required payment via invoice.

I would like to order a set of PB Forged wheels but what I have in mind is not listed as an option, what do I do?

If you have something special in mind not listed in our collections please email us at slaes@premiumbespokeautoworks.com and we will do our best to accommodate your request.

Do you offer fitting?

Yes, we can install your PB Forged Wheels if required. This will be at either our dedicated facility in Birmingham, West Midlands, or via mobile fitting via an additional fee.

Please email us at sales@premiumbespokeautoworks.com for more details.

Where are you based? Is collection possible?

Yes, collection is available by appointment for customers who have purchased a set of PB Forged wheels.

What happens if I have a problem with my purchase?

In the unlikely event that you experience a problem with your purchase please contact slaes@premiumbespokeautoworks.com with your order number & contact details and one of our team will assist you.