Shipping policy

Shipping and handling times are detailed on each items product page. If we anticipate any delays with your order we will contact you immediately. 

Airbags are classed as dangerous goods and have to be sent VIA an ADR courier or courier that specialises in transporting hazardous materials. If your order includes an airbag and the only method of delivery to your chosen address is VIA courier, please allow additional time for your item/s to be arranged for shipment. 

If you have ordered multiple items and some are out of stock/ have a longer lead time, we can dispatch all of your items together or individually starting with the item with the shortest lead time. In this instance we will contact you with details when your order has been placed.  

International orders and orders outside of the UK mainland will be subject to increased shipping and handling costs. Any and all customs and VAT charges are the sole responsibility of the purchaser and exempt from any refund if you return the item/s.

We can not be held accountable for any shipping delays once the item has left our UK facility and is with the courier, including where the customer has arranged their own shipping and handling. If the customer arranges their own shipping, Premium Bespoke AutoWorks can not be held responsible for any loss or damage incurred in carriage. 

Christmas and national holiday periods present strains on logistics. There is a possibility of your order being delayed as a result not including the delays we are already experiencing due to COVID-19 and the current micro chip shortage. Please bear this in mind when ordering.